We’re here to help with Beyond Gambling.
Find help with the app, your account and your subscription, along with answers to frequently asked questions.
App issues
If something isn’t working as expected, try closing and reopening the app. You can also check that you’re using the latest version.
Account & sign-in
Need help with your account or having trouble signing in? Contact our support team and we’ll help you find a solution.
Subscriptions
If you have questions about Premium, your free trial or your subscription, please contact us. Purchases made through the App Store are managed through your Apple Account.
Privacy & account management
In the app’s settings, you’ll find options for managing your privacy, exporting your information and deleting your account.
Quick answers
Answers to some of the most common questions about Beyond Gambling.
Can I use Beyond Gambling without Premium?
Beyond Gambling offers a free trial. The features included in each subscription plan are displayed in the app before you make a purchase.
How do I cancel my subscription?
Subscriptions purchased through the App Store are managed through your Apple Account. You can view, change or cancel your active subscriptions in your device’s settings.
What happens if I delete my account?
You can request the deletion of your account and associated personal information directly in the app. You’ll be asked to confirm your decision before the deletion is processed.
Can I export my personal information?
Yes. The app’s settings include an option to export information associated with your account.
I’ve found a technical issue. What should I do?
Please contact us and describe what happened. Let us know which feature you were using when the issue occurred. Avoid sharing sensitive personal information that isn’t necessary for us to investigate the problem.
Contact support
Couldn’t find the answer you were looking for? Send us an email and we’ll get back to you as soon as possible.
kontakt@bortomspelet.seOur support service is not an emergency service.
Beyond Gambling is a digital self-help and support tool. Our support team can assist with questions about the app, but cannot provide emergency assistance, medical care or professional treatment.
Emergency numbers vary by country. For example, call 112 in Sweden and much of Europe, 999 or 112 in the UK, and 911 in the USA and Canada.
For non-emergency medical advice, contact a healthcare provider or an appropriate local health service.